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12-head Marble Slab Polishing Machine in Vietnam

Our company is a manufacturer of stone machinery with many years of experience in R&D and design, specializing in the production of stone processing machinery. Recently, we received an inquiry from a Vietnamese customer asking if we have a 12-head marble slab polishing machine. After in-depth understanding and communication, we further understood the needs of our customers and finally reached cooperation.

purchasing process

When Vietnamese customers make inquiries to us, we first need to understand the customer's specific needs and provide timely and effective solutions. Through many conversations, we learned that the customer needed 12 marble slab polishing machines for polishing large marble slabs. Our company specializes in the production of marble large slab grinding machines, which are highly praised by customers. Therefore, customers learned more about our products and asked us to provide pictures, videos, and related design drawings of marble large slab grinding machines.

In order to better meet customer needs, we have prepared some technical parameters and other useful information for customers. After repeated communication with customers, we clarified their needs and provided a comprehensive solution, including production cycle, accessories, after-sales service, and payment methods.

The customer did not place an order immediately. Through communication with his team, he decided to inspect our factory. In addition to the large marble grinding machine, he was also going to purchase a stone profiling machine. Three days later, the customer arrived at our factory and we arranged for a salesperson Reception, to introduce our company, machine production workshop, assembly workshop, and quality inspection workshop to customers. Watch the testing of the machine before leaving the factory. Customers put forward partial customization requirements for the marble large plate grinding machine, and we provide customized design drawings. , negotiated and modified some details together, and finally finalized the plan, signed the production contract, and paid the deposit.

After the customer confirms the order, we quickly start production and deliver it to the customer as soon as possible. During the production process, we strictly control every link and try our best to ensure the quality of the products.

After product installation and debugging are completed, we also provide customers with professional training and technical support. Our technicians gave detailed instructions to customers, taught them how to correctly operate the marble slab polishing machine, and provided relevant maintenance knowledge. This greatly improves the efficiency of customers' use of equipment.

In the end, we not only satisfied our customers' needs but also brought them more value. The customer was very satisfied with our service and appreciated the technical help we provided.

Conclusion

In this business, we always adhere to the customer-centered concept, actively communicate with customers, provide high-quality products and services, and have been recognized by customers. Our success also comes from strict control of quality and continuous innovation of technology. We believe that continuous learning and progress are the keys to enterprise development, and we will continue to be committed to producing the best stone processing machinery to meet the various needs of our customers.