Getting in touch: The Arabian customer followed our post on social media, viewed a video of the folio machine in action and sent us an enquiry using the contact details on the post.

After communicating with the customer, we understood their specific needs and requirements and introduced them to the performance and characteristics of our folio machines, as well as our production process and quality standards. After several communications and an online video inspection with the customer, we won the customer's high approval and trust and decided to purchase the folio machine from our factory.

After receiving the customer's order, we attached great importance to the customer's requirements and customisation needs. According to the customer's needs, we communicated and exchanged with them continuously, solved some technical details and process difficulties in a timely manner, and provided a series of solutions and suggestions to ensure that the products could meet the customer's requirements and quality standards.

Throughout the production process, we have strictly implemented the ISO9001 quality management system and carried out strict quality control on each process to ensure that the performance and quality of the folios meet the requirements of our customers. We also arranged production schedules and logistics plans, and made after-sales service arrangements to ensure timely and accurate delivery and service.